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Service

Recently transformed, our Service Department is now staffed by experts from our testing area and spare parts department, working together as a strategic member of Cavanna's sales force. Our Service Department has the same goal as our Sales Office (always alert to our customers' needs): to offer "utility" as the synthesis of the machinery-technical services supply. For system start-ups, and to offer the most specific and complete competence and know-how possible, we use the same staff that conducted final testing. In addition, thanks to an independent structure composed of 8 Cavanna personnel (technicians and office staff) and 8 outside technicians (qualified by experience in the field and by continuous training), we offer:
  • Supply guarantee covering mechanical (up to 20 years after purchase of the machine/system) and electronic parts for:

    • Spare Parts
    • New sizes and/or changes in use

  • Technical service consisting of:

    • Installation of machines or parts, new and used.
    • Training of customer personnel at Cavanna and at the customer.
    • Preventive maintenance.
    • On-site repairs.

        

Cavanna S.p.A.